Cooper Creative - Privacy Policy
Effective Date: July 2024
Rob Cooper t/a Cooper Creative ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website, engage with our services, or interact with us.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
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Name
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Email address
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Phone number
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Address
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Payment details (if applicable)
b. Non-Personal Information
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IP address
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Browser type and version
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Device information
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Website usage data (e.g., pages visited, time spent on pages)
c. Information You Provide
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Inquiries or messages sent through contact forms or email.
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Details shared during bookings, consultations, or service engagements.
2. How We Use Your Information
We use the collected information for the following purposes:
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To provide and manage our services.
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To process payments and fulfill orders.
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To communicate with you regarding inquiries, bookings, or customer support.
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To personalize your experience on our website.
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To improve our website and services.
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To comply with legal obligations.
3. Sharing Your Information
We do not sell your personal information. We may share your information:
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With trusted third-party service providers (e.g., payment processors, hosting services) to perform necessary functions.
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To comply with legal requirements or protect our rights.
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In the event of a business transfer (e.g., merger, sale of assets).
4. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience and gather analytics data. You can manage your cookie preferences through your browser settings.
5. Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
6. Your Rights
Depending on your location, you may have the following rights:
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Access: Request access to the personal information we hold about you.
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Correction: Request corrections to your personal information.
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Deletion: Request deletion of your personal information.
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Objection: Object to processing your data for certain purposes.
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Data Portability: Request a copy of your data in a portable format.
To exercise these rights, contact us at [Your Contact Email].
7. How We Protect Your Information
We implement technical and organizational measures to protect your information from unauthorized access, use, disclosure, or loss. However, no system is entirely secure, and we cannot guarantee absolute security.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to review their privacy policies.
9. Children’s Privacy
Our services are not directed to individuals under 13 years old, and we do not knowingly collect personal information from children.
10. Updates to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Rob Cooper t/a Cooper Creative
rob@cooper-creative.co.uk
By using our website or services, you agree to the terms outlined in this Privacy Policy.